Shortlisted for the Recognition award is A.C. Whyte’s Karen Fraser. The award recognises an individual who has shown true loyalty to the family business, gone above and beyond and has become ‘one of the family’. This nomination embodies the very essence of Karen, in her own legendary way, she has fiercely supported the evolution of the business across almost four decades and has been central to A.C. Whyte’s success.
Karen is part of a likeminded Management Team with over 360 years collective industry experience, who are all individually fully trained and empowered to deliver the companies ‘right first time’ approach, that ensures their clients and residents are guaranteed quality as standard across every touchpoint of the service.
A.C. Whyte believe their people are their strength, as a team they genuinely care that residents and clients have a positive experience and every day they proudly go the extra mile. The nomination for Excellence in Customer Service is recognition of this.
The winners will be announced at the Herald Family Business Awards on 4th December at the Crowne Plaza Hotel in Glasgow.